Operations Associate ホテルフロントデスク

仕事内容: * Deliver and meet higher expectations of guest needs * Welcome guests upon their arrival and assign rooms * Answer questions and address complaints in a timely and professional manner * Assist the operations team to refine and document processes, implement operational improvements, product collaborations, tech systems and automations * Provide information about our hotel, available rooms, rates and amenities * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs * Other duties as assigned by management

求める人材: * Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration * Proficiency in written and spoken Japanese (N2 or above) * Proficiency in written and spoken English * Must be living in Japan with a valid visa/working status * Experience with front desk or in a hospitality setting (preferred)

月給24万8900円

シフト制 勤務時間・曜日: Shift work on a 24-hour basis, from 8:00 AM to 8:00 AM the following day

休暇・休日: * 15 days paid leave after 3 months probation, unlimited sick leave with approval

【保険制度】 ・雇用保険 ・労災保険 ・健康保険 ・厚生年金

試用期間あり 試用期間：3か月 試用期間中の労働条件：同条件

その他: 雇用形態: 正社員 給与: 248,900円 (月給) 平均所定労働時間（1か月当たり）: 160時間 言語: * 英語 (必須)

• 英語
• 交通費支給