Technique Support Engineer

仕事内容: Hello, are you looking for job opportunities in IT support industry？ ZKONG will be your wise choice Zkong is a leading provider of intelligent retail solutions in the industry. Since 2017, zkong has provided products and services to over 800 retail brands in 50 countries worldwide. Zkong is committed to providing better solutions for retail industry customers and enhancing their shopping experience through technological innovation and a deep understanding of customer business models. Technical Support Engineer Job responsibilities: 1. Analyze customer needs with sales and propose solutions. 2. Write usage documents based on the customer's customized system. 3. Participate in the deployment and implementation of the electronic price tag system. 4. Provide training to customers and distributors to solve daily usage and maintenance issues of customer products. 5. Resolve customer pre-sales and after-sales inquiries, communicate with the customer's technical support team. We hope you have the following talents 1. Undergraduate graduation, Graduated from relevant majors such as ICT/Computer Science/Communication Engineering/Network Engineering. 2. 1-3 years of work experience as a technical support engineer/pre-sales/after-sales engineer. 3. Good Japanese proficiency, ability to speak Chinese. 4. Familiar with Linux/SQL/API/Network related knowledge or have relevant certifications.

年俸400万円～600万円

固定時間制 勤務時間・曜日: From Monday to Friday

【保険制度】 ・雇用保険 ・労災保険 ・健康保険 ・厚生年金

試用期間あり 試用期間：3か月 試用期間中の労働条件：同条件

その他: Job Type: Contract Pay: 4,000,000円 - 6,000,000円 per year Average number of scheduled working hours (monthly): 160 hour(s) Benefits: * Health insurance * Paid training Experience: * Technique Support: 2 years (Preferred) * Project Manager: 2 years (Preferred) Location: * 東京都 千代田区 内神田 (Preferred)