Operations & Administrative Assistant

仕事内容: About Us Vina of the Valley is a Tokyo-based slow fashion brand focused on inclusivity. Our designs are inspired by Japanese styles such as Harajuku, himekaji, and Larme, combined with Western influences like coquette, cottagecore, balletcore, and fairycore. We create a dreamy, feminine aesthetic defined by soft textures, ruffles, and delicate details. About the Role We are looking for a reliable and proactive Operations & Administrative Assistant to support the day-to-day operations of our growing fashion brand. This is a hands-on role that combines operations, inventory management, customer service, e-commerce support, and general administrative work. You will work closely with our team to help ensure products, orders, and internal processes run smoothly. This role is ideal for someone who is organized, detail-oriented, enjoys problem-solving, and is comfortable taking ownership of tasks in a fast-paced environment. Main Duties * Coordinate communication between internal team members, warehouses, manufacturers, and external partners * Manage inventory records and assist with stock tracking and replenishment * Support order fulfillment and shipping operations * Handle customer inquiries via email, Instagram, and other communication channels * Assist with product listings, website updates, and product information management * Maintain accurate product, pricing, and inventory data across systems * Support day-to-day administrative and operational tasks * Assist with photoshoots, pop-up events, and other brand-related projects as needed

求める人材: Required Skills/Experience: * Strong communication and interpersonal skills * Highly organized with strong attention to detail * Responsible, reliable, and proactive * Able to respond to messages and requests in a timely manner * Strong sense of accountability and ownership * Comfortable managing multiple tasks and priorities simultaneously * Basic computer proficiency (Google Workspace, Microsoft Office, spreadsheets, etc.) * Available during business hours (9:00 AM – 6:00 PM) and able to come into the office when required Preferred Skills/Experience: * Experience in customer service, operations, administration, or e-commerce * Experience with Shopify or other e-commerce platforms * Experience with inventory management or logistics * Fashion industry experience is a plus

月給28万円 給与: * Salary increases available based on performance and evaluation * Transportation expenses covered (up to a limit)

変形労働時間制 勤務時間・曜日: Base working hours: 9:00 AM – 6:00 PM (1-hour break) Working hours may vary depending on job duties (photoshoots, events, etc.) Hybrid work arrangement (remote and in-office) Occasional weekend work may be required Overtime work may occasionally be required

休暇・休日: * Two days off per week (generally Saturdays and Sundays) * Weekend work may occasionally be required depending on photoshoots or events (compensatory days off provided) * Year-end and New Year holidays * Paid leave available (in accordance with Japanese labor law)

【保険制度】 ・雇用保険 ・労災保険 ・健康保険 ・厚生年金 待遇・福利厚生: * Full social insurance coverage provided * Casual dress code / flexible clothing allowed * Employee discount available * Flexible working environment within a small team

試用期間あり 試用期間：3か月 試用期間中の労働条件：同条件

その他: * Start date negotiable * Remote interviews available 雇用形態: 正社員 給与: 280,000円 (月給) 平均所定労働時間（1か月当たり）: 160時間

• 英語
• 在宅OK
• 交通費支給